3SGF BRAVE: Building Rapport
In every client relationship the first step is building a rapport. This course will give you the skills to effectively connect with and serve your clients.
The Intake Process
Intake Activity
Active Listening
Active Listening Activity
Taking a Non-judgmental Stance
Taking a Non-judgmental Stance Activity
Informed Consent
Informed Consent Activity
Confidentiality
Confidentiality Activity
Meeting with Clients
Meeting with Clients Activity
Communication 101
Communication 101 Activity
Strength Based Communication
Strength Based Communication Activity
Managing Boundaries
Boundaries Activity
Self-disclosure
Self-Disclosure Activity
Avoid Victim Blaming
Avoiding Victim Blaming Activity
Finding and Identifying Strengths
Finding and Identifying Strengths Activity
What is Strength-based Communication?
What is Strength-based Communication Activity
Finding Strengths
Finding Strengths Activity
Empowering Those Experiencing Economic Insecurity
Empowering Those Experiencing Economic Insecurity Activity
Empowering Survivors of Violence
Empowering Survivors of Violence Activity
Empowering Those Experiencing Systemic Oppression
Empowering Those Experiencing Systemic Oppression Activity
What is Trauma?
What is Trauma Activity
Trauma and Triggers
Trauma and Triggers Activity
Using a Trauma-Informed Approach with Survivors
Using a Trauma-Informed Approach with Survivors Activity
Course Insight
As a Case Worker there will be times where you will need to identify your clients needs. This course will help you identify those needs and provide the right care and services for each unique situation.
This course will help you determine the best education and employment placements for your clients.
This course will help you grow your skills in preparing your clients for the workplace.